Aim Hire Jobs Huntingdon, Cambridgeshire
Dec 08, 2017Full time
Job Title: ISS Service Desk Engineer Job Type: Permanent Job Location: Huntingdon, Cambridgeshire Salary: A competitive salary is offered which attracts the usual benefits of Pension, Healthcare and Life Cover Our Client, one of the world's foremost Data Analytic, Information Management and Geospatial systems Companies, is looking to recruit a ISS Service Desk Engineer to join their Service Desk team based in Huntingdon, Cambridgeshire. The Service Desk Engineer shall be responsible for providing Tier 1 Service Desk support to agreed Service Levels and shall assist in meeting Tier 2 software related KPIs. The Service Desk Engineer shall have a secondary role as a Tier 2 software resolver and be responsible for ensuring that the Service Desk tool is maintained so that all problem and change management can be conducted effectively. Candidates must be able to demonstrate that they meet some, if not all, of the following criteria: Skills and Knowledge: • Experience of working on a Service Desk (Service Desk + experience preferred) • Good written and oral communication skills • Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. • Experience in the installation and configuration of Microsoft Server 2008/2012 and Windows 7 workstations. • Good Knowledge of the configuration and installation of Commercial off the Shelf (COTS) software applications. • Good knowledge of windows domain architectures, Active Directory, Group Policy and DNS. • Working knowledge of PowerShell. • Experience of Network setup and configuration. • Experience in hardware maintenance of IT systems and printers. • Experience in the installation and configuration of RAID storage sub-systems. • Knowledge of GIS software. • Knowledge of installation and configuration of virtualisation technologies. Knowledge of the above needs to be in a professional environment. This is a great role for the right candidate, so if you meet the criteria above, then APPLY TODAY!